Clinical Services Assistant
Job Type:
This role is permanent, subject to Philippine Labor Law’s Probation and Regularization standards.
Job Overview:
The Clinical Services Assistant plays a key role in supporting the compliance team by assisting with monitoring, documentation, and reporting activities. This role involves providing administrative support, coordinating clinical services tasks and helping to ensure that the organization adheres to regulatory requirements and internal policies.
Responsibilities
Primary Responsibilities:
Assist the clinical services team with administrative tasks and maintaining documentation.
Organize and maintain compliance records, files, and databases to ensure they are up-to-date and readily accessible.
Assist in preparing reports for management, regulatory agencies, and other stakeholders.
Maintain accurate records of activities, training, incidents, and resolutions.
Ensure that clinical services documentation is complete, accurate, and filed according to regulatory requirements.
Prepare and process correspondence and documentation for our clients, client employees/candidates, clinics, and labs that we work with
Coordinate with clinical services teams for kits that need to be prepared and sent to clinics in preparation for scheduled appointments
Ensure the confidential and accurate handling of Protected Health Information (PHI).
Track and follow up with clients, employees, candidates, clinics, and labs on compliance-related issues, findings, and corrective actions.
Provide support in responding to regulatory inquiries and investigations.
Assist in researching and staying informed about changes in laws and regulations that may impact the organization.
Input data into internal databases accurately and efficiently
Support the implementation of best practices and initiatives.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
• 1+ year(s) of work experience, preferably in a related role
• Experience sorting and filtering data in Excel or similar tool
• Experience working with Microsoft Outlook or similar tool
• Experience entering data accurately
• Experience working independently and as part of a team
• Experience prioritizing and multitasking effectively
Skills & Abilities
• Strong organizational and administrative skills, with strong attention to detail.
• Excellent written and verbal communication skills.
• Effective time management skills
• Ability to handle sensitive and confidential information with discretion.
What’s in store for you?
A Php 5,000.00 fixed night differential per month.
Work from Home allowance of Php 2,500.00 per month.
Work-Life Balance
Opportunity to shape and grow a training program that impacts real people
Collaborative and supportive team environment