Drug & Alcohol Testing Programs Assistant
Job Type:
This role is permanent, subject to Philippine Labor Law’s Probation and Regularization standards.
Job Overview:
The Drug & Alcohol Testing Programs Assistant supports the after-hours execution of the company's drug and alcohol testing programs. This role is responsible for scheduling and coordinating testing events, maintaining accurate compliance records, and serving as an after-hours contact for client employers to schedule drug and alcohol testing. The Assistant works closely with and under the direction of the Senior Director, Near-Site Operations, and plays a critical role in ensuring programs are executed accurately, on time, and in accordance with applicable regulatory and contractual requirements.
Responsibilities
Primary Responsibilities
This Job Description may not include all of the duties assigned to the employee and may be updated and modified by the
department supervisor, according to the operational dynamics and needs of the company.
Scheduling & Logistics:
• Coordinate and schedule primarily post-accident and reasonable suspicion drug and alcohol testing events for assigned accounts.
• Contact On-Site Collector Network to coordinate and communicate testing logistics for employers, employees, and collection sites, ensuring timely and accurate execution.
• Monitor open testing events and follow up to ensure completion within required timeframes.
Compliance Tracking & Recordkeeping:
• Maintain accurate, complete, and confidential records of all drug and alcohol testing activity, including test results, chain-of-custody forms, and program participation documentation.
• Ensure all records are organized and retained in accordance with regulatory and contractual requirements. Client & Employer Communication:
• Communicate test results, when applicable, to designated employer contacts in a professional and timely manner.
• Respond to internal and external inquiries, escalating complex issues to the Director. Administrative Duties:
• Work closely with DAT team, ensuring status of all open matters is accurately and completely
communicated at shift changes.
• In downtime, assist with downloading results from respective lab portals, generating drug screen letters, updating Sourcelink employee files, and other administrative duties as assigned for the DAT, Clinical Services, and Injury Management teams.
Qualifications
Education and/or Experience:
• Associate's or Bachelor's degree preferred, or equivalent work experience in a compliance, healthcare, or
administrative coordination role.
• 1+ years of experience in a coordination, administrative, or compliance support role; experience in drug
and alcohol testing or occupational health is a plus.
• Experience maintaining confidential records and managing multiple concurrent tasks.
Skills & Abilities:
• Strong organizational skills with the ability to manage multiple accounts, deadlines, and competing
priorities.
• Clear and professional written and verbal communication skills.
• Detail-oriented with a high degree of accuracy in data entry and recordkeeping.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with compliance or case
management software is a plus.
• Customer service orientation with the ability to communicate effectively with employers and employees at
all levels.
• Ability to work independently and escalate appropriately within a structured team environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform
the essential functions.
• Incumbent is required to sit for long periods of time; stand; walk around an office environment; use hands
to finger, handle, or feel objects; reach with hands and arms; bend and stoop; talk and hear.
• Specific vision abilities required include close-up vision, visual acuity for fine-print detail, extensive use of
computers, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust
focus.
• Operate computer, printer, copier, fax machine, and telephone.
• Requires ability to read, write, and understand English.
Work Environment:
• Work is primarily performed in an office environment or remote.
• The noise level is generally low-moderate (office environment).
Additional Requirements:
• Must be able to successfully pass a background check and drug screening.
What’s in store for you?
A Php 5,000.00 fixed night differential per month.
Work from Home allowance of Php 2,500.00 per month.
Work-Life Balance
Opportunity to shape and grow a training program that impacts real people
Collaborative and supportive team environment