Part-time Travel Virtual Assistant
Job Type:
This role is permanent, subject to Philippine Labor Law’s Probation and Regularization standards.
Job Overview:
We're hiring a part-time Travel Virtual Assistant to remotely support our travel industry operations. The primary role involves providing administrative support to one of our US accounts and managing transaction processing in line with established policies and procedures. We're looking for professionals who can handle administrative tasks efficiently and deliver high-quality results with minimal supervision.
Responsibilities
Manage email correspondence, calendars, and appointment scheduling.
Conduct online research and identify potential business opportunities.
Handle customer inquiries, support, and online reviews or feedback.
Manage social media accounts, content, and engagement.
Perform data entry, database management, and report creation.
Handle bookkeeping, invoicing, and budget tracking.
Arrange travel, events, and procurement of supplies or services.
Write, edit, and publish content for websites, blogs, and newsletters.
Manage files, documents, transcription, and surveys.
Collaborate with team members using project management tools.
Qualifications
Excellent verbal and written communication skills
Strong organizational and time-management skills
VERY DETAILED ORIENTED
Someone who has experience in travel such as working for Expedia
Ability to work independently and manage workload effectively
Proficiency in using various computer applications such as Microsoft Office, Google Suite, and project management software, familiarization on some travel CRM such as Salesforce, Traveltek, Amadeus, Tourwriter, VacationCRM, TESS, TravelJoy, Travefy, If they happen to have worked in any of the supplier systems, VAX (Apple vacations, funjet, travel impressions), Pleasant Holidays/journey, Vacation Express, GOGO Vacations, classic vacations.
Ability to learn new skills and adapt to changing technology.
Ability to maintain confidentiality and handle sensitive information.
Reliable and fast internet connection and appropriate software and equipment to perform job duties.
Prior experience in administrative or customer service roles is desirable but not mandatory.
Good knowledge of social media platforms and digital marketing techniques
Strong problem-solving and critical-thinking skills
Ability to multitask and work efficiently under pressure.
A positive and proactive attitude towards work and clients
A high level of professionalism and work ethics
A flexible schedule that allows availability during the client's business hours, regardless of time zone.