Talent Development Specialist
Job Type:
This role is permanent, subject to Philippine Labor Law’s Probation and Regularization standards.
Job Overview:
We are seeking an experienced and dynamic Learning and Development Specialist to join our growing team. In this role, you will be responsible for equipping new and existing virtual assistants with the skills, tools, and knowledge they need to succeed. You’ll design and deliver training programs focused on productivity tools, communication, time management, customer service, task management, and client relations.
Responsibilities
Design and deliver onboarding and ongoing training programs for Virtual Assistants (VAs).
Conduct skills assessments and identify development needs via reviews and feedback.
Create learning materials, guides, and interactive resources tailored to business needs.
Facilitate live training sessions, webinars, and workshops.
Monitor VA performance to ensure knowledge retention and application.
Provide coaching and mentorship to support professional growth.
Collaborate with operations and client success teams to align training with goals.
Track training metrics and prepare reports for program evaluation.
Maintain knowledge of industry trends, tools, and best practices.
Foster a culture of continuous learning and improvement.
Qualifications
Strong facilitation and instructional design skills.
Excellent communication, interpersonal, and coaching abilities.
Proficient in learning management systems (LMS), Google Workspace, and presentation tools.
Highly organized with the ability to manage multiple training programs simultaneously.
Passionate about employee development and continuous improvement.
Ability to motivate and inspire learners in a virtual environment.
What’s in store for you?
A Php 5,000.00 fixed night differential per month.
Work from Home allowance of Php 2,500.00 per month.
Work-Life Balance
Opportunity to shape and grow a training program that impacts real people
Collaborative and supportive team environment